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Quick Answers
What is your response time?
We typically respond to support emails within 24 hours on business days. Premium and Team plan users get priority support with faster response times.
Do you offer phone support?
Currently, we offer email and chat support. Phone support is available for Team plan users upon request.
Can I request a feature?
Absolutely! We love hearing from users. Email us your feature requests at hello@papayaledger.com. We review all suggestions and prioritize based on user demand.
How do I report a bug?
Please email hello@papayaledger.com with a description of the issue, steps to reproduce it, and any screenshots. We'll investigate and get back to you ASAP.
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