Cookie Policy

Last Updated: April 12, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites recognize your device and remember information about your visit, such as your preferences and settings.

This Cookie Policy explains how PapayaLedger ("we," "our," or "us") uses cookies and similar technologies on our website and mobile application (the "Service"). By using our Service, you consent to the use of cookies as described in this policy.

2. Types of Cookies We Use

2.1 Essential Cookies (Strictly Necessary)

Purpose: These cookies are necessary for the Service to function. They cannot be disabled.

Consent Required: ❌ No (Essential for service operation)

Cookie NamePurposeDuration
access_tokenUser authentication1 hour
refresh_tokenSession management7 days
sessionidMaintain user sessionSession
csrftokenSecurity (prevent CSRF attacks)1 year

2.2 Analytics Cookies (Performance)

Purpose: Help us understand how visitors use our Service to improve user experience.

Consent Required: ✅ Yes (You can opt out)

ServicePurposeDuration
Google AnalyticsTrack page views, user behavior (anonymized)2 years
_gaDistinguish unique users2 years
_gidDistinguish users24 hours

Learn more: Google's Cookie Policy

2.3 Marketing Cookies (Advertising)

Purpose: Track campaign performance and deliver personalized ads.

Consent Required: ✅ Yes (You can opt out)

Currently, we do not use marketing cookies. This may change in the future, and we will update this policy accordingly.

3. How We Use Cookies

  • Authentication: Keep you logged in and remember your account
  • Security: Protect against fraud and unauthorized access
  • Preferences: Remember your settings (currency, timezone, etc.)
  • Analytics: Understand which features are most popular
  • Performance: Monitor site speed and identify technical issues
  • User Experience: Remember your preferences for a better experience

4. Third-Party Cookies

We use trusted third-party services that may set their own cookies:

📊

Google Analytics

Anonymized usage analytics

Privacy: policies.google.com/privacy

💳

Stripe

Payment processing (fraud detection)

Privacy: stripe.com/privacy

5. How to Manage Cookies

5.1 In-App Cookie Preferences

You can manage your cookie preferences directly in PapayaLedger:

  1. Go to SettingsPrivacy
  2. Click Cookie Preferences
  3. Toggle analytics and marketing cookies on/off
  4. Click Save Preferences

5.2 Browser Settings

Most browsers allow you to control cookies through settings:

  • Chrome: Settings → Privacy and Security → Cookies
  • Safari: Preferences → Privacy → Manage Website Data
  • Firefox: Options → Privacy & Security → Cookies
  • Edge: Settings → Privacy → Cookies

⚠️ Note: Blocking essential cookies will prevent you from using key features of the Service, including logging in.

5.3 Do Not Track (DNT)

We respect Do Not Track browser settings. When DNT is enabled, we will not use analytics or marketing cookies (only essential cookies).

6. Mobile App Tracking

Our mobile app uses similar technologies to cookies:

  • LocalStorage: Store user preferences and session data
  • Device IDs: For push notifications (Firebase FCM)
  • App Analytics: Anonymized usage data (requires consent)

You can manage tracking in:
iOS: Settings → Privacy → Tracking
Android: Settings → Privacy → Ads

7. Your Rights (GDPR & CCPA)

GDPR (EU Users)

Under GDPR, you have the right to:

  • Withdraw cookie consent at any time
  • Access and delete cookie data
  • Object to cookie-based processing

CCPA (California Users)

Under CCPA, you can opt out of the "sale" of personal information. We do not sell your data.

8. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app notification. The "Last Updated" date indicates when the policy was last revised.

9. Contact Us

If you have questions about our use of cookies, please contact us:

PapayaLedger Privacy Team

Email: privacy@papayaledger.com

For detailed information about our data practices, see our Privacy Policy.

📋 Quick Summary

Essential Cookies

Always enabled (required for login, security)

Analytics Cookies

Optional (help us improve the app)

Marketing Cookies

Not currently used

Manage your preferences in Settings → Privacy → Cookie Preferences